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Frequently Asked
Questions:
-
What does "Unlocking" mean?
A locked phone is one which can only work with
the original simcard that came with the phone package. When another
simcard is used, the phone gives an error such as "incorrect
sim" or "invalid sim" and will not find
the new cellular network. Unlocking involves removing this
restriction imposed by the original network using an unlock code,
software or else both.
What
are the main benefits of unlocking your phone?
-
You can use any simcard that you like inside your phone. If you are
a frequent traveler, then you can use a pay as you go simcard from
your travel area and save a lot of money on roaming charges.
- You won't need to purchase a new phone when
changing from one cellular network to another especially if you are
really happy with your current phone and absolutely does not want to
change it.
-
The resale value
of the phone is increased greatly if you
intend selling it.
-
You can also use
two simcards in the same phone (using a twin sim adapter).
Will I have to unlock my phone every time I
change SIM Card?
No, even if you upgrade the software (flash) or hard reset your
phone, it remains permanently unlocked, no matter what you do to it.
Will the unlock process damages my
phone in any way?
The
answer is simply a big NO. Unlocking the correct way does absolutely
no harm to your phone, however if you have received the unlock codes
from an unreliable source or else you have used some free software
that is available around, then the risk is always there. Using
incorrect codes can "hardlock" the phone making it useless.
Why are the logos of my previous cellular provider still showing up
after that I have unlocked the phone?
Unlocking does not change in anyway the software setup inside your
phone. It only resets the barrier imposed by the original cellular
provider. Logos, contact lists, emails, splash screens, videos, mp3, etc, etc will all
remain intact.
What if the code/software provided will not
work and the phone is still locked?
No such possibility exist technically.
If you supply us with the correct information (phone model, country,
cellular network and IMEI) we will just supply you with a successful
unlock code/software. In such a rare occasion that the unlock code
provided does not work, we will fully
refund you.
I
can't find my phone model or cellular network - what can I do?
Just
contact us
and we will add them to our list. Your help is greatly appreciated.
Do you offer special prices on bulk orders?
Yes we do. In fact we slash our
prices to about 10 -
50% if you
decide to purchase bulk codes/products from us. Please have a look
at our reseller section
here. We are ready to work with you!
How will I be charged for my order?
You can pay with PayPal or buy from DalPay
Retail using Visa, MasterCard, AMEX or JCB. Charges will appear as
dalpay.is +18778657746 on your card or bank statement. DalPay Retail
is the authorized retailer of UnlockthatMobile.com.
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